Core Zone Terms & Conditions

Welcome to Core Zone. By accessing our website, joining our gym, registering for membership, or participating in our classes and events, you agree to the following Terms & Conditions. Please read them carefully—they are designed to ensure a safe, respectful, and transparent experience for all members and visitors.

1. Membership & Access

  • Access to Core Zone facilities, services, and online content is granted only to active members or authorized guests.
  • Membership types, fees, and renewal dates are specified in your online account and subject to periodic updates.
  • Members must present valid identification upon request and comply with entry protocols (including digital check-ins).

2. Payments & Billing

  • Membership fees are billed according to your plan (monthly, annual, recurring, or as specified at sign-up).
  • All payments are processed securely via trusted third-party providers. Core Zone does not store credit card details.
  • Late or missed payments may result in suspension of access until the account is settled.
  • Refunds are subject to our refund policy, available on request or in your member portal.

3. Conduct & Facility Rules

  • Members and guests must treat staff and each other with respect. Abuse, harassment, or disruptive behavior is strictly prohibited.
  • Proper attire, hygiene, and equipment usage are required at all times.
  • Facilities (locker rooms, showers, equipment, lounge areas) must be used responsibly and left clean for others.
  • Core Zone reserves the right to refuse entry or revoke membership for violations of conduct or safety protocols.

4. Health & Safety

  • Members must disclose relevant medical conditions for safety and participate in health assessments if required.
  • Members assume responsibility for their own health and fitness and must follow staff instructions during classes and training.
  • Emergency procedures are posted onsite and must be followed during incidents.

5. Classes, Events, & Bookings

  • Class and event bookings are subject to availability and may require advance registration.
  • Cancellation policies apply—late cancellations or no-shows may incur fees or loss of booking privileges.
  • Core Zone reserves the right to modify schedules, cancel events, or substitute instructors as necessary.

6. Personal Training & Services

  • Personal training, assessments, and other premium services are subject to separate agreements and fees.
  • Sessions must be booked in advance and abide by the cancellation policy.
  • Trainers may refuse service to any individual not complying with safety or conduct requirements.

7. Digital Content & Intellectual Property

  • All website, app, and digital content (videos, articles, branding) is owned by Core Zone or licensed third parties.
  • Content is provided for personal use only and may not be copied, distributed, or commercialized without written permission.
  • Unauthorized use of Core Zone’s intellectual property is strictly prohibited.

8. Privacy & Data Protection

  • Core Zone collects and processes personal data in accordance with our Privacy Policy.
  • Members have rights regarding their data, including access, correction, and deletion. See Privacy Policy for details.
  • Digital communications may be recorded for security and quality purposes.

9. Limitation of Liability

  • Core Zone is not liable for personal injury, loss, or damage except where caused by proven negligence or willful misconduct.
  • Members use facilities, equipment, and participate in activities at their own risk.
  • Core Zone’s liability is limited to the extent permitted by law.

10. Amendments & Termination

  • Core Zone reserves the right to amend these Terms & Conditions at any time. Significant changes will be communicated via website or email.
  • Membership may be terminated by either party at any time, subject to any outstanding fees or obligations.
  • Upon termination, all access to facilities, services, and digital content will end.

11. Governing Law & Disputes

  • These Terms & Conditions are governed by the laws of the country and city where Core Zone is registered.
  • Any disputes shall be resolved in the courts of that jurisdiction, unless otherwise provided by law.

12. Contact Information

  • Questions, requests, or issues? Please contact us at info@corezone.com or visit our front desk.
Last updated: August 22, 2025